Distance selling pharmacy (DSP) applications
Distance selling premises — commonly known as internet pharmacies — operate under a distinct set of regulations and restrictions. TI Pharmacy Consultancy has extensive experience of DSP applications, from initial eligibility assessment through to registration and ongoing compliance.
As of 23 June 2025, NHS England no longer accepts new applications for distance selling pharmacy (DSP) contracts. This route to market entry has now closed, in the same way the 100-hour exemption previously closed. Existing DSPs remain on the pharmaceutical list and can continue to operate, relocate or change ownership. Private distance selling pharmacies (not providing NHS services) can still be established. If you hold an existing DSP contract or are considering private online pharmacy, contact us for advice on your options.
What we do
- Assessing eligibility and suitability for a DSP application
- Advising on the restrictions that apply to distance selling premises
- Preparation and submission of the full DSP application to PCSE
- Fitness documentation and GPhC registration support
- Advising on compliance obligations following grant
How it works
Eligibility assessment
We assess whether a DSP application is appropriate and realistic for your situation.
Application preparation
We prepare all documentation including the site assessment, SOPs and fitness information.
Submission and follow-up
We submit to PCSE and manage the process through to determination.
Post-grant compliance
We advise on your ongoing obligations following a successful DSP grant.
Frequently asked questions
No. From 23 June 2025, NHS England no longer accepts new applications for distance selling pharmacy (DSP) contracts under the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013. This route to market entry has closed. If you are considering an internet pharmacy providing NHS services, you should contact TI Pharmacy Consultancy to discuss the options currently available.
Yes. Existing DSPs that are already on the pharmaceutical list can apply to relocate their premises in the same way as other NHS pharmacies. The change of site process applies. TI Pharmacy Consultancy manages relocation applications for existing DSPs.
Yes. Change of ownership applications for existing DSPs follow the same process as for other NHS pharmacies. The new owner must satisfy the ICB's fitness requirements. TI Pharmacy Consultancy manages change of ownership applications for DSP contractors.
Distance selling premises are subject to specific restrictions under the regulations — they cannot provide face-to-face services to patients attending the premises in the same way as a standard community pharmacy. If you are an existing DSP operator and are uncertain about your compliance obligations, TI Pharmacy Consultancy can advise.
Private distance selling pharmacies — those not providing NHS pharmaceutical services — are not subject to the NHS market entry regulations. They must however be registered with the GPhC and comply with all relevant medicines legislation and regulatory requirements. TI Pharmacy Consultancy can advise on the distinction between NHS and private online pharmacy operations.
Ready to start?
Contact us for a free initial assessment. We will review your situation and give you an honest view of your options and the likely chances of success — before you commit to anything.
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