How it works
What to expect when you work with TI Pharmacy Consultancy — from your first call through to the outcome of your application.
Free initial discussion
Every engagement begins with a free initial discussion. You tell us what you are trying to achieve — whether that is opening a new pharmacy, relocating, varying your hours, or opposing a competitor application — and we give you an honest assessment of your options and the realistic prospects of success. We will not encourage you to proceed with an application that has little chance of succeeding.
Assessment and strategy
If you decide to proceed, we carry out a detailed assessment of your situation. For applications, this means reviewing the relevant pharmaceutical needs assessment, local population data and the regulatory criteria that will be applied to your application. We advise on the strongest application route and the evidence you will need to assemble.
Application preparation
We prepare your application and all supporting documentation. This includes the application form, covering letter, evidence bundles, standard operating procedures and fitness documentation where required. We do not cut corners — a well-prepared application gives you the best possible chance of success.
Submission and management
We submit your application and manage all correspondence with PCSE, the ICB and other regulatory bodies throughout the process. You will not need to deal directly with PCSE or the ICB unless you choose to.
Representations and hearings
Most applications are subject to a representation period during which interested parties — including neighbouring pharmacies — can object. We monitor this process and prepare responses to any representations. If an oral hearing is required, we attend and represent you.
Determination and beyond
When a decision is made, we advise on what it means for you and what your options are. If the application is refused, or granted against your interests, we advise on appeal prospects and manage the appeal process if you decide to proceed.
Frequently asked questions
No. Every engagement with TI Pharmacy Consultancy begins with a free initial discussion. We review your situation and give you an honest assessment of your options and the realistic prospects of success — before you commit to anything. There is no obligation and no charge for the initial call.
The timeline depends on the type of application and its complexity. Opening hours variations can be determined in weeks. New pharmacy contract applications typically take between 6 and 18 months from submission to determination. Applications that proceed to an oral hearing or appeal take longer. TI Pharmacy Consultancy advises on realistic timelines for your specific application at the outset.
No. TI Pharmacy Consultancy manages all correspondence with PCSE, your ICB and NHS Resolution on your behalf. You will be kept informed of all developments and will be consulted on any decisions that require your input, but you do not need to correspond directly with regulatory bodies unless you choose to.
At the initial consultation stage we need a general picture of what you are trying to achieve and the proposed site or current premises involved. For market entry applications, the address or postcode of the proposed site is the starting point — we then review the relevant PNA and local pharmaceutical landscape. We will ask for more detailed information as the application progresses.
If an application is refused, TI Pharmacy Consultancy advises on the grounds of refusal and the realistic prospects of a successful appeal. We manage the full appeal process to NHS Resolution if you decide to proceed. The initial assessment of appeal prospects is part of our service — there is no additional charge for that advice.
Need professional advice?
The information above is for general awareness only. For advice specific to your situation, contact TI Pharmacy Consultancy for a free initial discussion.
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