Pharmacy compliance & quality services

Helping community pharmacy owners meet their regulatory obligations — GPhC standards, Pharmacy First, controlled drugs, governance and incident management.

In summary: TI Pharmacy Consultancy supports community pharmacy owners with the full range of compliance and quality obligations — from GPhC inspection preparation and pre-inspection assessments to Pharmacy First implementation, controlled drugs compliance and pharmacy governance frameworks. These services complement our NHS market entry and applications work and are available to pharmacies in England and Wales.

GPhC inspection preparation

Preparing for GPhC inspection under the focused inspection model introduced in January 2025 — attending your pharmacy to conduct a pre-inspection assessment against the 18 core standards.

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Pharmacy First support England

Supporting community pharmacies in England with Pharmacy First implementation, service requirements, PGD compliance and preparing for Independent Prescribing from autumn 2026.

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Controlled drugs compliance

Advising on controlled drugs regulatory obligations — CD register compliance, prescription requirements, safe custody, destruction procedures and Schedule 2–5 requirements.

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Pharmacy quality & governance

Building and reviewing pharmacy governance frameworks — incident management, significant event analysis, risk assessment and the learning culture inspectors now expect to see.

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Pharmacy supervision 2026

Understanding the new supervision legislation in force from January 2026 — what it means for pharmacy owners, superintendent pharmacists and pharmacy technicians.

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Why compliance matters for pharmacy owners

The regulatory obligations on community pharmacy owners have grown significantly in recent years. GPhC inspection standards, NHS contract compliance under the CPCF, controlled drugs legislation, advanced service requirements and now the new supervision legislation — each represents an area where a gap in compliance can have serious consequences for your GPhC registration, your NHS contract, and your business.

TI Pharmacy Consultancy advises pharmacy owners on their compliance obligations across all of these areas — giving you the same quality of specialist support for compliance and quality that we provide for market entry and applications.

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England and Wales

GPhC regulation applies across England, Wales and Scotland — all registered pharmacies in England and Wales are subject to GPhC inspection and must meet the GPhC standards for registered pharmacies.

Controlled drugs legislation applies across England and Wales. Pharmacy governance and quality obligations apply in both jurisdictions.

Pharmacy First is an NHS England advanced service and applies to England only. Wales has its own Clinical Community Pharmacy Service (CCPS) under the Welsh contractual framework — different requirements apply.

Areas we cover

Not sure where to start?

Contact TI Pharmacy Consultancy for a free initial discussion about your compliance position. We will identify the areas of most immediate concern and advise on the right approach.

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Frequently asked questions

Yes. TI Pharmacy Consultancy provides GPhC inspection preparation — attending your pharmacy to conduct a pre-inspection assessment — alongside Pharmacy First support, controlled drugs compliance and governance support. We work alongside your NHS market entry and applications work. Many community pharmacy owners find it practical to use a single consultancy for both regulatory applications and compliance support — we already understand your pharmacy and its regulatory history.

GPhC inspection preparation, controlled drugs compliance, pharmacy quality and governance services are all available to pharmacies in Wales — the GPhC regulates pharmacies across England, Wales and Scotland and the same standards apply. Pharmacy First support is available for England only — Wales has a separate Clinical Community Pharmacy Service (CCPS) under its own contractual framework. Pharmacy supervision legislation also applies across Great Britain including Wales.

Yes. Our compliance and quality services are available independently of our applications work. You do not need to be a current or former applications client to instruct us for GPhC inspection preparation, controlled drugs compliance, governance review or Pharmacy First support. Contact us for a free initial discussion about your compliance needs.

GPhC compliance relates to meeting the GPhC’s Standards for Registered Pharmacies — the standards assessed at GPhC inspection, covering governance, staffing, premises, services and equipment. NHS contract compliance relates to meeting your obligations under the Community Pharmacy Contractual Framework — opening hours, essential services, advanced service requirements, CPAF and the terms of your pharmaceutical list entry. Both are important. Both are inspection risks. TI Pharmacy Consultancy advises on both.